Last Updated: [September 15, 2026]

This Privacy Policy describes how Sagrado Corazon Candles (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from sagradocorazoncandles.com (the “Site”), or otherwise communicate with us.

By using the Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

When you visit or use our Site, we may collect certain personal information, including:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Order information, including products purchased, order history, returns, and transaction details.
• Payment information, which may include credit or debit card details and other payment information processed by our payment service providers.
• Account information, if you create an account with us.
• Customer support information, including information you provide when contacting us with questions, requests, or concerns.
• Device and usage information, such as your IP address, browser type, device information, and information about how you interact with our Site.
• Marketing information, such as your email or SMS marketing preferences and your interactions with our promotional communications.

Some information is provided directly by you, while other information may be collected automatically through cookies and similar technologies or received from third-party service providers that help us operate our business and Site.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders, payments, returns, refunds, and exchanges.
• Provide products and services you request.
• Communicate with you regarding your orders, account, or customer service requests.
• Maintain and improve our Site, products, services, and customer experience.
• Detect, investigate, and prevent fraud, security threats, and other potentially harmful activity.
• Send marketing or promotional communications when permitted by law and based on your preferences.
• Personalize your experience and provide advertising that may be more relevant to your interests.
• Comply with applicable legal and regulatory obligations.

How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business, provide our services, process transactions, and support the purposes described in this Privacy Policy.

These third parties may include:

• Ecommerce and website service providers that help us operate and maintain our online store and Site.
• Payment processors and financial service providers that help securely process purchases and transactions.
• Shipping, fulfillment, and delivery providers that assist with processing and delivering orders.
• Technology, hosting, security, and analytics providers that help operate, protect, maintain, and improve our Site.
• Marketing and advertising partners that assist with communications, promotions, analytics, and advertising.
• Customer service and business support providers that assist us in operating our business.
• Professional advisers, such as accountants, attorneys, consultants, or other professional service providers.
• Government authorities, regulators, or other parties when disclosure is required or permitted by applicable law.

These service providers may process personal information on our behalf or for purposes related to the services they provide.

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Advertising and Use of Personal Information

We may use personal information collected through your interactions with us and our Site, including information collected through cookies and similar technologies, to provide advertising that may be more relevant to your interests. We may also share certain personal information with advertising and marketing partners for these purposes.

Under certain U.S. state privacy laws, some of these activities may be considered a “sale” or “sharing” of personal information or the use of personal information for “targeted advertising,” even when no money is exchanged.

Depending on where you live, you may have the right to opt out of these activities. You may exercise applicable opt-out rights through the privacy controls or opt-out options provided on our Site.

Global Privacy Control

If you visit our Site with the Global Privacy Control (GPC) opt-out preference signal enabled, we will recognize and process the signal where required by applicable law.

Depending on where you live, a qualifying GPC signal may be treated as a request to opt out of activities that may be considered a “sale” or “sharing” of personal information or the use of personal information for targeted advertising. The request generally applies to the browser and device from which the signal is sent.

Additional opt-out options may be available through the privacy controls provided on our Site.

Cookies and Similar Technologies

Our Site may use cookies and similar technologies to operate the website, remember your preferences, understand how visitors use the Site, improve functionality, and support analytics, marketing, and advertising.

Some cookies are necessary for the Site to function properly, while others may be used to understand customer interactions or provide personalized or targeted advertising.

You may be able to manage cookies through your browser settings or through privacy controls provided on our Site. Disabling certain cookies may affect the functionality of the Site.

Marketing Communications

If you subscribe to our email or SMS marketing, we may send you information about products, promotions, announcements, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. For SMS communications, you may follow the opt-out instructions provided in the applicable message.

Even if you opt out of marketing communications, we may continue to send non-promotional communications when necessary, such as order confirmations, shipping updates, or customer service messages.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

Security

We take reasonable measures designed to protect the personal information we collect. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our Site and services are not intended for children under the age required to provide valid consent under applicable law. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us using the information below.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain information about how we collect, use, and disclose your personal information.
• Opt out of certain sales or sharing of personal information or the use of personal information for targeted advertising, where applicable.
• Withdraw consent where our processing is based on consent.
• Appeal certain decisions regarding your privacy request where provided by applicable law.

To exercise your privacy rights, please use the privacy controls available on our Site or contact us. We may need to verify your identity before processing certain requests.

Where applicable, if you use an opt-out control on our Site, the opt-out may initially apply to the browser and device you are using. If our Site provides the option to identify your customer account, such as by entering your email address, you may also be able to apply the request to the associated account.

Third-Party Websites

Our Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, legal requirements, or other operational needs.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.